Terms & Conditions

PART 1: RESERVATION TERMS AND CONDITIONS INTRODUCTION AND GENERAL PROVISIONS

Your reservation and the accommodation agreement made with a hotel within Bubble Hotel Bali brand will be subject to these Reservation Terms and Conditions and the Reservation Privacy Policy set out below. When you make your reservation, whether online or by telephone, you will be deemed to have read, understood and accepted these Reservation Terms and Conditions and the Reservation Privacy Policy.

If you make your reservation via a travel agent, or other third party, then you have a separate legal relationship with that party Bubble Hotel Bali has no liability for any acts or omissions of such party including their observance of your data protection rights.

When you make your reservation, you will be also deemed to have read, understood and accepted the terms and conditions for using the Bubble Hotel Bali website and any relevant terms and conditions shall be deemed to be incorporated into your reservation and the accommodation agreement with hotel.

Bubble Hotel Bali provides an online reservations facility on website and a telephone facility for making reservations as an independent service provider and acts solely as an intermediary between you and Bubble Hotel Bali . Accordingly, your reservation and the accommodation agreement is made directly with Bubble Hotel Bali of your choice and your use of the Reservations Facility will not result in any contractual relationship between you and Bubble Hotel Bali.

All information regarding rooms, facilities and services offered at Bubble Hotel Bali contained on the hotel website or otherwise available through the Reservations Facility has been provided to Bubble Hotel Bali. Bubble Hotel Bali does not make any representation or warranty, express or implied, of any kind with respect thereto. Such information may be inaccurate as a result of renovation or repair at Bubble Hotel Bali . Bubble Hotel Bali website may also contain typographical errors or omissions. Bubble Hotel Bali shall not be liable for any discrepancy in the rooms, facilities or services available at Bubble Hotel Bali from those described on the Bubble Hotel Bali website or for any other errors or omissions, and shall not be liable for any damages that may result therefrom.

As there will be no contractual agreement between you and Bubble Hotel Bali , and as Bubble Hotel Bali does not control or verify the hotel information that Bubble Hotel Bali hotels submit to or through the Reservations Facility, Bubble Hotel Bali shall not be liable to you for:

• the accuracy of any Bubble Hotel Bali information provided to or through the Reservations Facility including, without limitation, the availability or price of rooms; or
• any failure or delay beyond its control in the transmission of any data submitted through the Service including, but not limited to, the details of your reservation or changes to or cancellation of your reservation.

RESERVATIONS PROCEDURE AND POLICIES

1. Online reservations
The Bubble Hotel Bali website enables you to check the accommodation offerings and availability of Bubble Hotel Bali, as indicated to Bubble Hotel Bali , and then submit an online reservation request to Bubble Hotel Bali of your choice. On completion of the reservation process the Reservations Facility will transmit an online confirmation of your reservation. A reservation is only valid when a reservation number has been issued.

2. Hotel Prices
The prices indicated on the Bubble Hotel Bali website for Bubble Hotel Bali rooms are subject to availability. Breakfast is only included if indicated in the rate policy. Taxes and service charges are only included if indicated in the rate policy.

3. Payment
It will be necessary for you to provide credit card details to secure a room reservation. The credit card may then be used by Bubble Hotel Bali for payment of a deposit as advised at the time of booking or as a guarantee for a future payment, in the case of a no-show, a cancellation or change to the reservation.

4. Cancellations and Amendments
You should make any cancellations or amendments to your reservation using the same Bubble Hotel Bali channel through which you booked, either online or by telephone. The cancellations and amendments policy that applies to your reservation will depend on the respective Bubble hotel's Bali policy as advised at the time of booking.

5. Rate/Reservation Validity
Reservation confirmations are provided to you solely for your convenience. Bubble Hotel Bali retain official records of reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, Bubble Hotel Bali official records shall prevail. Tampering with this confirmation to alter the room rate or any other reservation information is strictly prohibited and will have legal consequences.

6. Early Departure
Bubble Hotel Bali have an early departure penalty fee and some room rates may also require a minimum stay. You may change your check out date without a penalty only if your rate and the Bubble Hotel Bali hotel's policy permits.

7. Currency
Reservations will be charged in the hotel's local currency as shown on the Bubble Hotel Bali website or given over the telephone at the time of booking. Any currency conversion is for guidance only. Any deposits or pre-payments will be deducted from the final reservation invoice in the hotel's local currency. A refund of a deposit or prepayment, if any, will be subject to the exchange rate applied by your payment card provider at the time of any such refund and may differ from the exchange rate applied at the time such deposit or prepayment was made.

8. Rate Requirements
As some rates have special requirements at check-in, you should verify that you qualify for the rate that you have reserved. Bubble Hotel Bali are not obligated to honour this rate if you do not qualify or do not have proof of qualification.

9. Pre-paid Reservations
Some rate plans require prepayment in full and are non-cancellable, non-refundable, non-changeable and non-transferable. This will be identified in the rate description. For these rate plans, once you make a reservation your credit card will be charged for the full amount. Credit will not be given for any unused reservation and the amount paid by you for such reservation cannot be used toward any other/future reservation.

10. Guarantee Rules
For reservations guaranteed with a credit card at the time of making your reservation, rooms are held until Bubble Hotel Bali check-out time on the day following the day of arrival. Bubble Hotel Bali may authorise the room rate prior to arrival and reserve funds, including taxes, on the credit card to determine the validity of the credit card. Rooms booked with an invalid credit card are subject to immediate cancellation.

11. Overbooking
In the event that a guest cannot be accommodated due to Bubble Hotel Bali overbooking or an unforeseen circumstance, Bubble Hotel Bali will attempt to accommodate guests, at its expense, at a comparable property in the area for the night(s) for which Bubble Hotel Bali hotel is unable to accommodate such guests, and will pay for transportation to that property.

12. Special Requests
Bubble Hotel Bali will strive to honour any request for specific room types or bed types and Bubble Hotel Bali will confirm such arrangements at the time you make your reservation. Until specific confirmation is issued then your request cannot be guaranteed and Bubble Hotel Bali can guarantee that your request will be honoured.

13. Pets
If you plan to travel with your pet, we recommend that you confirm directly Bubble Hotel Bali management does accept pets.

14. External services
The Bubble Hotel Bali website or Bubble Hotel Bali at which you stay may advertise the opportunity to purchase products or services from independent third party suppliers ("independent suppliers") including, by way of illustration only and without limitation, [excursions, yacht charters, other examples] ("external services"). The following provisions apply to all external services:

• All information on the Bubble Hotel Bali website or otherwise communicated by Bubble Hotel Bali regarding external services has been provided to Bubble Hotel Bali and your Bubble Hotel Bali by the independent suppliers. Such information does not constitute any endorsement or recommendation of the external service by Bubble Hotel Bali or your Bubble Hotel Bali and is for general guidance only. Neither Bubble Hotel Bali or your Bubble Hotel Bali makes any representation or warranty, express or implied, as to the nature, quality, cost or any other aspect of the external services and it is your responsibility to check all relevant details of the external services with the independent supplier prior to purchase or booking.
• Your contract for any external services will be made directly with the relevant independent supplier and neither Bubble Hotel Bali or your Bubble Hotel Bali hotel has any involvement in or control over the provision of external services. Consequently, neither Bubble Hotel Bali or your Bubble Hotel Bali will have any liability to you for the warranties, representations, acts, errors, omissions, breaches or negligence of any independent supplier or for any accidents, personal injuries, death, loss of or damage to property or any other losses, damages, costs or expenses resulting, directly or indirectly, from your purchase or use of any external service. It is your responsibility to check that, where appropriate, the independent supplier has adequate public liability insurance for the external service and/or to ensure that you and any dependents or associates using the external service have adequate personal insurance cover against all foreseeable risks.

15. Guest's obligations
You agree to the terms and conditions of purchase imposed by Bubble Hotel Bali . You also agree that you are fully responsible and shall pay for all charges, fees, duties, taxes, assessments and other amounts arising out of your reservation when due, including additional taxes and fees that may not be included in the quoted rate. You understand that any violation of Bubble Hotel Bali hotel's conditions may result in cancellation of your reservation and you forfeiting any monies paid for such reservation and an Bubble Hotel Bali debiting your account for any costs it incurs as a result of such violation.

16. Privacy and data protection
Our Reservation Privacy Policy (set out below) will apply to your reservation and forms part of these Reservation Terms and Conditions.

17. Intellectual Property Rights
Bubble Hotel Bali have trademark protection. Any copyright and other intellectual property in the content and materials on the Bubble Hotel Bali website remains with Bubble Hotel Bali or the relevant Bubble Hotel Bali . Downloading, copying or otherwise using any material on the Bubble Hotel Bali website is permitted only for private use and limited to the sole purpose of making an Bubble Hotel Bali hotel reservation.

18. Force Majeure
Neither Bubble Hotel Bali nor any Bubble hotel will be liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond the control of Bubble Hotel Bali. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, earthquake, volcanic activity, ash clouds, tsunamis, fire and explosions.

19. Limitations
Bubble Hotel Bali nor other providers of products or services related to the Reservations Facility are responsible for communication malfunctions, failures, difficulties or lost, stolen, or misdirected transmissions, messages or entries, or the security of any such communications. Further, Bubble Hotel Bali hotel nor any other providers of products or services related to the Reservations Facility are responsible for incorrect or inaccurate entry information, whether caused by user(s), by any of the equipment or programming associated with the Reservations Facility, or by any technical or human error that may occur in the processing of any information related to the Reservations Facility and shall not be liable for damages resulting from any of the foregoing. Bubble Hotel Bali may cancel or modify reservations where it appears that a user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

20. Governing Law
These Reservation Terms and Conditions are governed by the laws of Indonesia and the courts of Indonesia shall have exclusive jurisdiction in relation to any dispute in relation thereto.

PART 2: RESERVATION PRIVACY POLICY

This Reservation Privacy Policy provides you with information about the personal data Bubble Hotel Bali collects in connection with the reservation at your chosen Bubble Hotel Bali , why we need to collect it, how it will be used, who it will be shared with and your rights in relation to it.

The personal data Bubble Hotel Bali collects

In order to complete your reservation and arrange its fulfilment Bubble Hotel Bali needs to collect the following personal data as part of the reservation process:

• your first and last name;
• your email address;
• your country of residence;
• details of your payment card including the card number, cardholder name, expiry date and CVV number.

You may also, if you wish, provide Bubble Hotel Bali with:

• your postal address (home or business);
• preferred contact telephone number.

The personal data you provide Bubble Hotel Bali in the course of the reservation process will be referred to in this Reservation Privacy Policy as the Reservation Data.

How Bubble Hotel Bali uses the Reservation Data

Bubble Hotel Bali will be the data controller of the Reservation Data.

In relation to any transfers of the Reservation Data outside the Indonesian Economic Area necessary to complete and fulfil the reservation, Bubble Hotel Bali has put in place all necessary legal, technical and organisational measures to ensure the protection of the Reservation Data, details of which can be obtained on request from Bubble Hotel Bali (info@bubblehotelbali.com).

Bubble Hotel Bali will only share the Reservation Data with its appointed data processor and with the relevant Bubble Hotel Bali hotel.

On receipt of the Reservation Data the relevant Bubble Hotel Bali hotel will also become a data controller of the Reservation Data and will use it for all purposes necessary to fulfil your reservation including contacting you prior to your stay. Your Bubble Hotel Bali hotel will not use the Reservation Data for any purpose other than fulfilling your reservation and will need your specific consent to use it for any other purpose.

Bubble Hotel Bali and the relevant Bubble Hotel Bali hotel will only store the Reservation Data for as long as is necessary to fulfil your reservation. The Reservation Data will be destroyed, anonymised and/or deleted once your reservation has been fulfilled and all payment and administrative matters have been completed.

Your rights

You have the following rights in relation to the Reservation Data:

• to request access to the Reservation Data by an email request to (info@bubblehotelbali.com);
• to request that the Reservation Data be amended or deleted although that may mean your reservation cannot be fulfilled;
• to make a complaint regarding the Reservation Data.

Office

Our office is at banjar EHA, Tampak siring, Jalan Uma, Reception bubble hotel Bali Ubud, Gianyar, Bali, Indonesia, 80571).

PART 4: THE Bubble Hotel Bali SALE TERMS AND CONDITIONS

Please note, the payment must be paid in full at the time of booking and is non-changeable and non-refundable. Offer cannot be combined with any other promotion and payment cannot be made using an Bubble Hotel Bali Gift Certificate. Savings are against the Best Available Rate. The promotional period starts at midnight on 26th December 2019 and all bookings must be completed by 11:59 pm on 13th January 2021. The discount only applies on participating hotels and on bookings made within the promotional period and cannot be applied on existing bookings. This offer is strictly subject to hotel availability during the promotional period and may be withdrawn by Bubble Hotel Bali at any time before the advertised book by time and date. Please refer to full reservation terms and conditions at time of booking.

PT. BUBBLE ADVENTURES SOUL JALAN BY PASS NGURAH RAI NO. 21 A KEDONGANAN, KUTA KAB. BADUNG BALI, DENPASAR, BALI, 80111